As most Amsoil Dealers and customers know using Amsoil synthetic lubricants or practicing extended drain intervals does not void new vehicle or equipment warranties. In recent years, however, some original equipment manufacturers (OEM’s) have attempted to revive old fears about warranty coverage in an effort increase sales of their own, typically more expensive, OEM-branded oils. Amsoil Warranty Facts are detailed in this article. You may contact our Amsoil Dealership if you have any questions: 800-797-4550
Misleading OEM Practices
OEM’s have suggested in owner’s manuals, advertisements or through dealership personnel that consumers must use the OEM-branded oil or another specific brand of oil to comply with the new vehicle or equipment warranty. Some OEM’s include warnings of catastrophic engine failure that could occur if another oil is used. These tactics are especially pervasive in the powersports market and create uncertainty and fear in the consuming public to the point that many consumers feel they are at risk when using anything but the oil brand specified by the OEM. Generally, the public is unaware that it is illegal for a vehicle manufacturer to tie the warranty of its product to the use of a specific lubricant brand. Federal law seeks to ensure competition within the marketplace, and that specifically includes guaranteeing continuing OEM warranty coverage outside the use of specific lubricant brands (as long as the lubricant meets the appropriate service classification and viscosity). In short, you have the right to use the oil of your choice.
It is against Federal law for an OEM to deny warranty coverage based solely on the brand of lubricant used, unless the specified lubricant is provided free-of-charge. The Warranty Secure symbol informs consumers of this fact. Using Amsoil synthetic lubricants does not void new vehicle or equipment manufacturer warranties.
Magnuson-Moss Warranty Act
According to the Federal Trade Commission:
The Magnuson-Moss Warranty Act makes it illegal for companies to void your warranty or deny coverage under the warranty simply because you used an aftermarket or recycled part……The manufacturer or dealer must show that the aftermarket or recycled part caused the need for repair before denying warranty coverage. More Info Here
FTC Cracks Down on Deceptive Language
In recent years, some OEM’s have attempted to sidestep the Magnuson-Moss Act by using deceptive language that implies, without explicitly stating, that warranty coverage is conditioned on the use of certain products or services. In response to this growing practice, the U.S. Federal Trade Commission (FTC) has strengthened its guidelines to clarify that “implied tying” is deceptive under the Magnuson-Moss Act.
The FTC will update the Warranty Act in the Federal Register to state the following: “Warranty language that implies to a consumer acting reasonably in the circumstances that warranty coverage requires the consumer’s purchase of an article or service identified by brand, trade or corporate name is similarly deceptive.”
“This represents a significant departure from prior interpretation that essentially recognized nothing short of a manufacturer prefacing tie-ins sales requirements with ‘this warranty is void if you don’t use your branded products and/or services’-a phrase savvy automakers found many ways to dance around,” stated the Automotive Oil Change Association in a news release.
This clarified stance by the FTC is a major victory for Amsoil and its Dealers, ensuring customers they do not have to worry about their warranty coverage when choosing to use premium Amsoil products in their vehicles and equipment, Amsoil stands behind its products and the people who use them. If an OEM claims use of Amsoil products violates the warranty, contact Amsoil Technical Services (715-399-TECH or firstname.lastname@example.org).